Please read our shipping & payment policy before sending us a message.
info@corohook.com
Shipping Policy

Our average delivery times are:
– Standard Worldwide Shipping: 2-15 bussines days.
– GLS Express Shipping: 2-5 bussines days.
– UPS Express Shipping: 1-3 bussines days.
The cost for Strandard Worldwide Shipping is €7,00, UPS Express shipping worldwide is €30,00 (incl. TAX). GLS Express delivery cost depends on the selected country zone and includes TAX:
– Zone 1 (€15,00): Austria, Belgium, Denmark, Germany, Italy, Luxembourg, Netherlands.
– Zone 2 (€19,00): Czech Republic, France, Hungary, Lithuania, Monaco, Poland, Slovakia, United Kingdom.
– Zone 3 (€25,00): Estonia, Finland, Greece, Latvia, Romania, Spain, Sweden.
– Zone 4 (€10,00): Croatia.
All orders include a tracking number and will require a signature when delivered to your address.

Packaging

Corohook comes in a sealed plastic zip lock bag with instructions included. Every product is carefully packaged to prevent any damages that might occur during transport. The items are securely placed inside a padded envelope or cardboard box (depends on quantity).

Payment and Return Policy
Payments can be made by PayPal, Credit or Debit card (MasterCard, Visa, Maestro, American Express), Direct Bank Transfer (BACS), Cryptocurrency by CoinPayments.net (Bitcoin, Litecoin, Bitcoin Cash, Binance Coin, Dash, Ethereum, Ethereum Classic, NEO, Qtum, Monero or Zcash) and Cash in envelope (sent by registered post). 
If you are not happy with our product you can return it within 14 days, starting from the day you received your order. In this case shipping cost is covered by the buyer. If you wish to return the product please send us an e-mail, so we can immediately start the return process. We will refund your money within 14 days starting from the day we receive the product from you. The returned products must be undamaged, unused and packed in original packaging. 
Customs, duties, taxes and damages

Corohook is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Corohook is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.