Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?

– Standard Worldwide Shipping –  €7,00 (incl. TAX), free of charge for all orders above €50,00.
– GLS Express Shipping – from €10,00 to €25,00 (incl. TAX), free of charge for all orders above €150,00.
– UPS Express Shipping – €30,00 (incl. TAX), free of charge for all orders above €150,00.
We ship worldwide. All shipments are trackable. A signature is required upon delivery.

Which payment methods are accepted?

We accept the following payment methods: Credit or Debit card (VISA, MasterCard, American Express, Maestro), PayPal, Direct Bank Transfer (BACS), Cryptocurrency (Bitcoin, Litecoin, Bitcoin Cash, Binance Coin, Dash, Ethereum, Ethereum Classic, NEO, Qtum, Monero or Zcash) and Cash in envelope (sent by registered post).

How long will delivery take?

The average delivery time for:
– Standard Worldwide Shipping is 2-15 bussines days.
– GLS Express Shipping is 2-5 bussines days.
– UPS Express Shipping is 1-3 bussines days.
All orders include a tracking number and will require a signature when delivered.

What exactly happens after ordering?

Your order will be processed and shipped in less than 2 business days, as soon as your payment settles into our bank account. An order confirmation e-mail will be sent to you including the tracking number once your items have been shipped.

Do I receive an invoice for my order?

Yes, your order will include an invoice with detailed information about the purchased items, your billing and shipping address, along with your contact details and the Corohook business info.

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